Payments are through the secure Paypal or Create Pay gateways. These accounts are linked to our other business so receipts may state payment made to SciArtImages.
All products are printed to order so will be despatched within 4 days of ordering (usually much sooner). If you are in a particular hurry for something please email us as I can often send things out much sooner depending on stock levels and whether I can get to the post office.
UK orders will be sent by Royal Mail, overseas orders will be sent by Airmail.
Overseas orders are sent by Airmail and the Royal Mail claims to deliver in around 5 working days (Europe) or 7 working days (rest of the world) but at busy times such as Christmas it may take a little longer than this - unfortunately this is out of our control. Please note these times are in addition to the 4 working days (max) required to produce the product.
Most of the time products can be sent out much more quickly - if you need something sent urgently please contact us to make sure it is in stock and that we can get to the post office to send it quickly.
Packages are well wrapped to protect the contents but if a product does get accidentally damaged in transit please contact us with the order number as soon as possible so that we can remedy the situation.
UK orders over £10 qualify for free shipping (£1 for orders under £10).
Overseas order charges can be seen by viewing the the shopping basket rather than going direct to the checkout. A drop down country selector will tell you the cost of delivering to your country.
If you change your mind and decide you do not want what you ordered you have 28 days to contact us with the order number so that we can give you information on where to send the returns.You are responsible for paying the return delivery costs.